Automotive industry continues to develop at an incredible speed. For instance, the total sales of passenger cars were approximately 78.6 million vehicles in 2017. The largest automobile markets worldwide are considered China and the United States. In 2016, about 6.9 million passenger cars were sold to and 4 million were produced by the U.S.
Along with this, the rising competitive pressure in automotive industry makes companies to constantly improve their productivity. Manufacturers try to come up with different strategies to ensure their survival in market. For instance, a lot of counties become environmental friendly and care about ecological issues. Thus, they are enhancing stricter emissions controls on new vehicle models. For instance, Germany is expected to become a leading country in terms of projected electric car production.
This survival pressure makes managers to consider outsourcing as a method to gain a competitive advantage. There are different risks associated with outsourcing, such as the risk of outsourcing competency. However, the companies can enjoy the benefits of outsourcing if they thoroughly understand the concept.
Automotive industry managers often prefer to firstly outsource non-core activities since operating back-office processes maybe too costly. With the development of technology, “digital deconstruction” of the enterprise continues and it allows third parties to administer different functions of the companies. Acquerant has identified the main outsourced business functions within the automotive industry, which are:
Finance and Accounting. Following financial regulations and showing good financial indicators is among the most important business goals. Extensive experienced BPOs can help companies to enhance operational and financial agility.
Call Center Outsourcing Services. Call centers are crucial for many businesses as they are the direct linkage to customers. Several businesses find it cost effective and beneficial to outsource this function.
Digital Marketing Services. Customer engagement and interaction is vital in today’s competitive world. Many businesses prefer to adapt omnichannel marketing strategies and target customers also via digital channels. Experienced BPOs can provide assistance to reach success in digital sphere.
Best practices and global resources of business process outsourcing continue to provide value to automotive companies and this trend seems to grow rapidly.
At Acquerant we will delightfully join the journey leading to the optimization of processes of car manufacturers with the help of various specialized software. You can outsource activities ranging from finance to procurement and marketing. Our expertise in the field will enable you to easily and effectively implement cutting-edge practices that will help to save time and money and concentrate on your core activities.
ACQUERANT SERVICE CAPABILITIES
Here are the aspects of automotive industry that Acquerant team deals with suggesting various qualified solutions:
Sustainable Product Innovation
Acquerant team offers special tools that will enable automotive companies to manage R&D and commercial projects, IT and other core business functions on a single platform. This implies efficient operations from the early development of a product to production, monitoring and delivery of the product to end users. We help companies to catch up with the latest market trends and develop products that would meet continuously changing customer demands. Companies will be able to reduce costs, increase revenues and maximize return to assets.
Our solutions will also help companies reduce risks associated with the harm to the environment, health and safety by effectively monitoring all the business processes and emissions.
1. Project and portfolio management
2. Compliant product lifecycle management
3. Asset management
4. Environment, health, and safety
Manufacturing and Logistics
We provide automotive companies with unique solutions for evaluating market demand and supply based on accurate real-time data. The solutions allow for optimization of supply and inventory that will lead to operational efficiency. Sharing relevant data with vendors enables to optimize manufacturer-vendor relations and effectively coordinate cooperation. Operational efficiency can be reached by having access to information on global supply chain and manufacturing processes. Our tools enable to automate manufacturing and logistics, which will indeed rationalize business processes, increase flexibility, and contribute to the integration of business processes.
1. Operational procurement and inbound logistics for direct materials
2. Responsive manufacturing
3. Outbound logistics
Responsive Supply Networks
Acquerant helps companies operating in the automotive industry to accurately forecast and manage demand, inventory and market risks. The availability of real-time market insights help to make informed decisions and reduce error risks. Companies will be able to proficiently develop and plan supply chains and gain higher efficiency. Our tools will also help to optimize transportation, logistics as well as warehouse management operations.
1. Sales, inventory, and operations planning
2. Demand management and insights
3. Transportation management
4. Warehouse management
5. Logistics network
Marketing, Sales, and Aftermarket
Acquerant suggest 360o view on customers, which will help to instantly obtain customer needs and motivations and plan marketing activities accordingly. Integrated automated CRM systems provided by us will help companies to increase sales. We help companies develop omnichannel sales approach in order to diversify sales channels and adjust to the preferences of differing customers. The Acquerant solutions empower sales agents to provide customers with excellent and consistent service through multiple channels.
1. In-the-moment marketing
2. Empowering sales to sell more
3. Omnichannel commerce
4. Customer service excellence
Smart Mobility and Transportation
We suggest our clients in automotive industry combine technology, sensors and vehicle data into single integrated software in order to adapt to changing market conditions. The analysis of vehicle data with the enables companies to improve logistics and safety, as well as reduce emissions and congestion.
1. Mobility as a service
2. Intelligent transportation systems
We offer a wide range of HR-related solutions to companies in automotive industry. Our solutions help to easily plan and remunerate employees according to internal policies. We simplify key HR activities and recruitment processes to gain great efficiency. Through unique solutions, companies are given an opportunity to automate employee attendance management and time-off requests, hence gain higher accuracy and time efficiency.
1. Position budgeting and control
2. Core human resources and payroll
3. Talent management
4. Time and attendance management
5. Human capital analytics
Through the integrated software, Acquerant helps to monitor costs and financial performance of your business ensuring compliance with strategic plans. It provides effective management of financial resources for accurate and timely financial operations. The usage of such cohesive software enables companies to respond to the fluctuating trends in the financial market promptly. Liquidity, cash, and risk management combined with integrated financial reporting become much easier with us. Additionally, we offer protection of data, enterprise applications and control of access to data.
1. Financial planning and analysis
2. Accounting and financial close
3. Finance operations
4. Indirect procurement
5. Treasury management
6. Enterprise, risk, and compliance
7. Cyber security and data protection
Acquerant services help to acquire accurate real-time data on procurement and draw immediate conclusions to make informed decisions. External and internal data management will provide greater efficiency for running business operations and coordinating supplier relations. We offer simplified solutions to collect, check and verify invoices and ensure error-free data entry. With the utilization of various software, companies will be able to monitor the spending patterns thoroughly and draw efficient procurement plans.
1. Sourcing and contract management
2. Operational procurement
3. Supplier management
4. Inventory and basic warehouse management
5. External workforce management
6. Services procurement
7. Invoice and payables management
8. Procurement analytics
The making of decisions in a timely and smart manner becomes possible once the employees have access to business intelligence and key business knowledge. Companies can be managed in an effective and functional way with the help of Acquerant. We help to gain better insights into employees and foster effortless collaboration between partners and staff. Automated predictive analytics helps to efficiently allocate resources and make informed decisions.
1. Business intelligence
2. Enterprise performance management
3. Predictive analytics
Application Platform and Infrastructure
In-memory application platform allows to swiftly run existing applications and easily develop new ones, as well as store and process existing data. Through different specialized software, Acquerant helps to make content easily accessible for customers, partners, and employees. The solutions help to assure that company operations comply with changing business needs. Keeping customers, employees and partners connected through integrated software and applications is a great solution for engagement.
1. Application platform
2. Interface management
3. Process management and integration
4. Content and collaboration
Database and Data Management
One of the BPO services offered by Acquerant is database and data management. The latter enables to improve decision-making through optimal data storage and analysis. We help to boost operations by minimizing data movement and disruption risks. The availability and timely delivery of critical information help to smoothly run company operations.
1. Database management system
2. Data warehousing
3. Enterprise information management
4. Big data
It is essential to protect the internal data of companies and minimize any risks. Acquerant provides tools for data protection and offer strengthening of application and IT infrastructure security to prevent cyber threats.
1. Identity and access management
2. Application and IT infrastructure security
IoT Business and Technology Services
We offer installation of rapid application framework linking “things” with business context services. Acquerant solutions support the entire lifecycle of IoT and provide great efficiency. They enable to manage and link device data to feed business systems with IoT edge devices and gateways.
1. IoT business services
2. IoT technology services
3. IoT edge