From agribusiness to consulting and manufacturing, nowadays all industries optimize their business processes through outsourcing, and media is not an exception. The continuous innovation that took over various industries makes companies introduce novelties and strive to get ahead of their competitors.
The media and entertainment industry is rather big, revolving around broadcast media, such as television, film, radio; digital media, including social media, the Internet, as well as advertising and gaming. The M&E depends on numerous external factors, such as wireless devices, digitalization, the Internet, cloud storage, consumer analytics, etc. The industry is under a constant pressure to explore cutting-edge technologies and adapt to continually changing demands of consumers. Over the last 3 decades, the industry had to undergo revolutionary changes by transforming from traditional to digital media.
The trends that are vividly seen in media and entertainment industry are convergence and digitalization. The companies in this sector seek for new business models that would permit sustainable and scalable growth of their businesses. This also implies an adaptation to new systems, which would allow higher personalization of content and increase of traffic.
The above-mentioned trends are the reasons why companies in media and entertainment sector prefer to outsource some of their business practices. The demand for BPO even drove to the establishment of a new segment of outsourcing called Media Process Outsourcing (MPO). Over the last years, the M&E companies increased their annual budget allocated to BPO to an average of $93.8 million, which is fairly close to the global average of $99.8 million.
Overall, the trends indicate that the processes outsourced by M&E industry are:
• Closed captioning and subtitling of movies and TV shows
• Graphic design
• Video editing
• Finance and Accounting
• Media audit report
• Market analysis
• Talent acquisition
• Digital Marketing Services
• SAAS application development
• Content Management
The MPO helps M&E companies worldwide to identify new opportunities, rationalize costs, get access to skilled labor, run businesses 24/7 and, at the same time, direct all their efforts to the core business activities.
With its highly skilled team and industry expertise, Acquerant offers a wide range of BPO services to companies operating in M&E industry to help them keep up with latest innovations. Our services range from finance and accounting to a provision of an on-demand workforce and back-office solutions. At Acquerant, we strive to achieve sustainable partnership and become a long-term ally for our clients.
ACQUERANT SERVICE CAPABILITIES
Here are the aspects of the media and entertainment industry that Acquerant team deals with suggesting various qualified solutions:
Compelling Content Creation
With the help of Acquerant services media companies can develop strategic plans and design program plans that would be responsive to market changes and trends. We will help media companies easily obtain or sell media rights and licenses, as well as manage contracts with rights owners. With the help of special software, companies will be able to plan and manage shared projects, conduct cost and financial estimations and make informed decisions.
1. Media planning
2. Rights acquisition and license sales
3. Job management
4. Content financials
Our team offers unique solutions to companies operating in M&E industry for boosting audience engagement. The systems help to gather customer insights and reveal any trends and market opportunities. Better campaigns can be developed with deep knowledge in consumer behavior. We will ensure that our client companies deliver engaging experience for all their audiences on different channels.
1. Real-time customer insights
2. Marketing with speed and agility
3. In-moment customer experiences
We offer sales force automation services to our clients operating in M&E industry. The usage of best tools and practices combined with real-time data will help to engage new prospects and drive sales. Acquerant helps to develop integrated order and contract management based on accurate real-time data. Our solutions include subscription billing and revenue management through unique software that will increase the efficiency of operations.
1. Mobile sales force automation
2. Order and contract management
3. Subcription billing and revenue management
4. Omnichannel commerce management
We offer a wide range of HR-related solutions to media companies. Our tools help to easily plan and remunerate employees according to internal policies. We help to simplify key HR activities and recruitment processes to gain great efficiency. Through unique solutions, companies are given an opportunity to automate employee attendance management and time-off requests, hence gain higher accuracy and time efficiency.
1. Position budgeting and control
2. Core human resources and payroll
3. Talent management
4. Time and attendance management
5. Human capital analytics
Through the integrated software, Acquerant helps to monitor costs and financial performance of your business ensuring compliance with strategic plans. It provides effective management of financial resources for accurate and timely financial operations. The usage of such cohesive software enables companies to respond to the fluctuating trends in the financial market promptly. Liquidity, cash, and risk management combined with integrated financial reporting become much easier with us. Additionally, we offer protection of data, enterprise applications and control of access to data.
1. Financial planning and analysis
2. Accounting and financial close
3. Finance operations
4. Indirect procurement
5. Treasury management
6. Enterprise, risk, and compliance
7. Cyber security and data protection
Acquerant services help to acquire accurate real-time data on procurement and draw immediate conclusions to make informed decisions. External and internal data management will provide greater efficiency for running business operations and coordinating supplier relations. We offer simplified solutions to collect, check and verify invoices and ensure error-free data entry. With the utilization of various software, companies will be able to monitor the spending patterns thoroughly and draw efficient procurement plans.
1. Sourcing and contract management
2. Operational procurement
3. Supplier management
4. Inventory and basic warehouse management
5. External workforce management
6. Services procurement
7. Invoice and payables management
8. Procurement analytics
The making of decisions in a timely and smart manner becomes possible once the employees have access to business intelligence and key business knowledge. Companies can be managed in an effective and functional way with the help of Acquerant. We help to gain better insights into employees and foster effortless collaboration between partners and staff. Automated predictive analytics helps to efficiently allocate resources and make informed decisions.
1. Business intelligence
2. Enterprise performance management
3. Predictive analytics
Application Platform and Infrastructure
In-memory application platform allows to swiftly run existing applications and easily develop new ones, as well as store and process existing data. Through different specialized software, Acquerant helps to make content easily accessible for customers, partners, and employees. The solutions help to assure that company operations comply with changing business needs. Keeping customers, employees and partners connected through integrated software and applications is a great solution for engagement.
1. Application platform
2. Interface management
3. Process management and integration
4. Content and collaboration
Database and Data Management
One of the BPO services offered by Acquerant is database and data management. The latter enables to improve decision-making through optimal data storage and analysis. We help to boost operations by minimizing data movement and disruption risks. The availability and timely delivery of critical information help to smoothly run company operations.
1. Database management system
2. Data warehousing
3. Enterprise information management
4. Big data
It is essential to protect the internal data of companies and minimize any risks. Acquerant provides tools for data protection and offer strengthening of application and IT infrastructure security to prevent cyber threats.
1. Identity and access management
2. Application and IT infrastructure security
IoT Business and Technology Services
We offer installation of rapid application framework linking “things” with business context services. Acquerant solutions support the entire lifecycle of IoT and provide great efficiency. They enable to manage and link device data to feed business systems with IoT edge devices and gateways.
1. IoT business services
2. IoT technology services
3. IoT edge